POLICIES

BOOKING
All services require a credit card on file to reserve.

CANCELLATIONS/RESCHEDULING
Your appointment time is reserved just for you and leaves a gap if you miss it. In the case you are unable to keep your appointment, you must notify Lase New York at least 48 hours prior to your scheduled appointment time by calling the office or replying to your confirmation email to avoid the cancellation fee of $25 or $50 for appointments over 45 minutes. If there is no card on file, the session is automatically redeemed after (3) unpaid late cancellations. 

LATE POLICY
Please note that all guests are considered late 15 minutes after the appointment time.  In consideration of other guests, service time will not be extended for late arrivals. Please note this may affect your treatment outcome and experience. If you are late, your appointment may need to be rescheduled and incur the cancellation fee.

APPOINTMENT CONFIRMATION
As a courtesy we send out confirmation emails and texts after booking and 48 hours prior to your appointment. Please note these notifications are system generated and not guaranteed. It is your responsibility to confirm your appointment.

CONSENT FORM
A consent form will be given to you prior to your first treatment. This form is valid for all sessions performed from the date of your first treatment. Please read & sign, and keep your technician updated of any medical conditions, prescription medications, and other treatments you are undergoing.

PAYMENT
Payment in full is due upon your first treatment unless other payment arrangements have been made. If other payment arrangements have been made, the credit card on file will be automatically charged on the due date(s). All services purchased will expire 1 year after first session is redeemed.

PROMOS
One promo per service per client. Not combinable. Packages must be prepaid in full to receive discount.

SERVICE REFUNDS
All sales are final.

*policies are subject to change at any given time without notice.